Lisa Allon is an experienced professional with a strong background in customer service and complaints management. Currently serving as Customer Service Team Leader at Igloo Energy since June 2021, Lisa oversees a team of 10 and handles customer escalations. Prior roles include Complaints Investigation Officer at the Energy Ombudsman - Davies Group, where independent dispute resolution was provided, and Customer Relations Team Leader at Simplyhealth, managing a larger team handling escalations. Lisa's extensive experience also includes positions at Lloyds Banking Group, Game, bioMérieux, Barclays Commercial, Horizon Equip, Koch Media GmbH, and Computer 2000 Distribution Ltd in various account management and customer service roles, consistently achieving sales targets and managing client relationships.
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