Kubeshini R.

Customer Service Team Lead at Ignition Group

Kubeshini R. has a diverse work experience spanning over several years. Kubeshini began their career in 2004, working in the Outbound Sales and Inbound Customer Care and Claims department at AIG, where they stayed until 2005. In 2006, they joined Talking Shop as a Sales Specialist and later transitioned to the role of Data Mining Specialist. In 2010, Kubeshini joined Ignition Group as a Customer Service Team Lead, and in 2014, they became a Campaign Manager. Most recently, they joined MVNX in 2021, where they are responsible for handling Subscriber Accounts and Account Receivable tasks, such as processing customer refunds and credits, resolving billing queries, and reconciling debtor accounts.

Kubeshini R.'s education history is as follows:

From 1997 to 2001, Kubeshini attended Arena Park Secondary School, where they studied English, Afrikaans, Maths, Accounting, Business Economics, and Biology.

In 2013, Kubeshini obtained certifications in Computerized Accounting from Careers 2000 and also received additional certifications in Computerised Accounting from the Authorised Training Centre for Pastel Accounting, Pastel Accounting from Sage Pastel Accounting, Book Keeping from the Institute of Certified Book Keepers, and Junior Book Keeper: Payroll and Monthly SARS Return from The Institute of Certified Bookkeepers.

In 2015, Kubeshini received a Certificate in Credit Management from Howard College.

From 2015 to 2016, Kubeshini completed a Certification in Contact Centre Support from SETA Accreditation (Sector Education and Training Authority).

In 2016, Kubeshini obtained a Certification in Generic Management from SETA Accreditation (Sector Education and Training Authority).

In 2018, Kubeshini acquired a Microsoft 2013 certification in Excel from Gopas.

From 2020 to 2023, Kubeshini pursued a Diploma in Higher Diploma: Management from Damelin.

In 2021, Kubeshini attended Moonstone Business School of Excellence for a course in POPIA (Protection of Personal Information Act).

There is no information available about the degree obtained from Moonstone Business School of Excellence.

Links

Previous companies

AIG logo
Ignition Group logo

Org chart

Timeline

  • Customer Service Team Lead

    March, 2010 - present

  • Campaign Manager

    March, 2014