Priya Dorasamy

Priya Dorasamy is a seasoned professional with extensive experience in call center operations and account management. Currently serving as Key Account Manager at Ignition Group since July 2021, Priya previously held roles such as Call Center Operations Manager at CCI South Africa, where responsibilities included managing call center operations for an Internet Service Provider and defining KPIs. Priya's career spans various positions, including Sales Fulfilment Manager at CCI, Key Accounts Manager at Velociti (Pty) Ltd, and Call Centre Manager at SmartworxBPO. Notable skills include operational management, people management, business development, and quality assurance, underpinned by an NQF4 qualification in Call Centre Operations from SETA (iFundi).