Ankit M.

Ankit M. serves as the Country Head at IGT Solutions since December 2017, previously holding various titles including Vice President of Service Delivery and General Manager of Quality, Business Excellence & Compliance. Ankit has led information security initiatives across multiple regions, implemented a robust Risk Management framework, and has been involved in onshore business consulting to enhance efficiency and reduce costs. Prior experience includes roles at Intelenet Global Services as DGM of Quality & Process Excellence, where responsibilities involved setting up quality assurance processes and managing client engagement projects. Ankit also has a background as Sr. Manager of Organizational Excellence at Sutherland Global Services, focusing on operational excellence and project management. Earlier roles include Quality Manager at EXL, overseeing mortgage process improvements, and a customer service representative at CSC. Ankit holds a Master of Business Administration degree in Finance from Symbiosis Institute of Management Studies, completed between 2002 and 2004.