Mark Harris Cadayona

Senior Quality Assurance Manager at IGT Solutions

Mark Harris Cadayona is an experienced Quality Assurance professional currently serving as a Senior Quality Assurance Manager at IGT Solutions since August 2022. Previously, Mark held positions including Quality Assurance Manager at IGT Solutions, Training and Quality Manager at Concentrix, and Business Excellence Manager at HGS - Hinduja Global Solutions. Mark's career began at Concentrix as a Quality Manager, followed by a role as Manager of Call Quality at Convergys and Quality Manager at TeleTech. Mark's expertise encompasses people management, compliance and analysis, as well as recommendations and action planning. Mark is a graduate of Mapúa University, with an educational background that includes attendance at Casa del Nino Science High School.

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IGT Solutions

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IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.


Headquarters

Gurugram, India

Employees

5,001-10,000

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