Suvid Mishra

Suvid Mishra is an experienced Customer Service Manager at iiNet since April 2016, where responsibilities include ensuring excellent customer service and overseeing the Customer Service Team to enhance satisfaction and retention. Prior to this role, Suvid served as a Senior Service Delivery Specialist Team Lead at iiNet and as a Senior Customer Service Representative, supporting both team members and management in daily operations. Additional experience includes roles in technical support and software development at various companies, along with a strong academic background featuring a Master of Business Administration in Finance & Marketing and a degree in Network Engineering from Whitireia Computer Power New Zealand.