Johanna Thomson

Johanna Thomson has over 13 years of experience at IKEA Group, currently serving as the Management Assistant to the Group People & Culture Manager, where responsibilities include communication support, reporting, governance, team management, project leadership, and strategy development. Previous roles within IKEA consisted of Process & Organisational Development Leader, Project Manager for Multichannel Capabilities, and Global HR Business Support Specialist, focusing on process design, project management, and talent management solutions. Prior to IKEA, Johanna worked at Accenture as an Operational Excellence Specialist and Contact Centre Team Coordinator, and served as a part-time receptionist at ISS Facility Services. Education includes a BA(Hons) in Leadership & Management from The Open University, alongside a Certificate in Business Studies and incomplete degrees in Museology and Media and Information Management from other institutions.