Melody Hsiao currently serves as a Program Coordinator at IKRON Corporation, focusing on non-clinical support for the PACT team, which aids participants in mental health recovery. Previous experience includes Customer Experience Program Specialist at PRO Club and Project Support Coordinator at Microsoft, where contributions involved urban innovation projects and user experience insights. Prior roles span across account management and recruitment in staffing and IT industries with DISYS and Myriad Consulting, as well as client relations at Tiffany & Co. and administrative support at dunhill. Hsiao holds a Bachelor of Arts in Communication from Shih Hsin University and an Executive MBA Certificate in Global Strategy and Leadership from the University of Washington.
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