Shilpa NM is an experienced marketing professional currently serving as the Head of Marketing at IKYAM Solutions since January 2023. Prior to this role, Shilpa worked as a Digital Marketing Manager at Zerozilla from May 2020 to July 2022. Shilpa's career also includes positions as a Customer Escalation Manager and Quality Analyst at Magus Customer Dialog Pvt Ltd from July 2015 to February 2020, and as a Practitioner in CRM operations at IBM Global Process Services from April 2013 to April 2015. Shilpa is pursuing an M.A. in English Literature at Kuvempu University, building on an earlier Master's degree in English Language and Literature from Bangalore University.
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