Laura I. has extensive experience in customer care and digital services, currently leading as Head of Smart Care - Digital Services at illimity since February 2019, while also serving as Digital & Operations Customer Care Manager. Prior roles include Key Account Coordinator at Edenred Italia from November 2015 to February 2019, Customer Care Coordinator at Banca Widiba from October 2014 to October 2015, and various positions at AlmavivA, including Business Manager and Team Leader in CRM from October 2008 to September 2014. Laura I. holds a degree from Università degli Studi di Palermo, completed between 2000 and 2004.
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