Steven Peterson

Steven Peterson is a skilled IT professional with extensive experience in technical support and customer service. Currently serving as a Senior Technical Support Specialist at Illinois Mutual since March 2021, Steven focuses on providing desktop support and developing solutions to enhance production environments. Previous roles include Help Desk Specialist at Volt for a brief period, Technical Support Specialist at BP, and Technical Support Agent at Experis, where Steven was responsible for resolving network and card processing issues, as well as restoring operations during system failures. With a strong educational background, holding a Bachelor's degree in Information Technology and Management from Illinois Institute of Technology and an Associate's degree in Computer Internetworking Technologies from the College of DuPage, Steven demonstrates a comprehensive understanding of IT systems and customer interactions.