Illinois Tollway provides safe and efficient system of the highway that ensures service level and safety.

Security

Transportation

Computer Hardware

Illinois Tollway

Illinois Tollway's headquarters in Downers Grove, IL, United States

Cassaundra Rouse

Michael Shay

Patricia Taylor

Cathy Williams

Lucinda Negrette

Cindy Williams

Quentin Jay Ford

Laura Thompson

Terry Miller

David Donovan

Angela Jenkins

Arnie Rivera

Gary Perinar

Melissa Neddermeyer

Jim Connolly

Jacqueline Gomez Fuentes

Jim Sweeney

Mark Wright

Karen McConnaughay

Scott Paddock

The Operations and Management team at Illinois Tollway oversees the day-to-day functioning and strategic development of the tollway system. This team is responsible for ensuring safety, efficiency, and service levels through effective coordination of engineering, facilities management, security, and community relations, while also driving diversity initiatives and enhancing customer service. By managing projects and traffic operations, they ensure a seamless experience for all users of the tollway.

Operations and Management

The Leadership Team at Illinois Tollway is responsible for setting strategic direction, ensuring operational efficiency, and promoting safety across the highway system. Comprising key executives like the CFO and CIO, this team drives financial management, technology integration, and stakeholder engagement while prioritizing diversity and strategic development to enhance service levels and operational excellence.

Leadership Team

The Operations and Project Management team at Illinois Tollway is responsible for overseeing the planning, execution, and maintenance of highway projects to ensure safe and efficient travel. This team manages various functions including facility services, fleet operations, traffic management, and utility coordination, while also ensuring that all projects align with service level and safety standards. Their collaborative efforts are vital for optimizing operational performance and enhancing the overall user experience on the highway network.

Operations and Project Management

The Business Operations team at Illinois Tollway plays a crucial role in ensuring the smooth functioning of the agency’s administrative functions, procurement processes, and employee management. This team is responsible for overseeing business systems, managing talent acquisition and benefits, ensuring compliance with legal standards, and fostering community relations, all aimed at enhancing operational efficiency and supporting the agency's commitment to safety and service excellence.

Business Operations

The Analytics and Data Management team at Illinois Tollway is responsible for leveraging data to enhance operational efficiency and improve customer service. This team analyzes traffic patterns, toll collection metrics, and user feedback to inform strategic decisions and optimize system performance. They also manage data integrity and support IT initiatives to ensure seamless service delivery and a safe highway experience for all users.

Analytics and Data Management

The Financial Management Team at Illinois Tollway is responsible for overseeing the organization’s financial strategy, including budgeting, financial reporting, and debt management. This team ensures that the resources are allocated efficiently to maintain a safe and effective highway system while managing accounts payable to uphold service levels and operational integrity.

Illinois Tollway

Org chart

Board & advisors

Teams

Operations and Management

Leadership Team

Operations and Project Management

Business Operations

Analytics and Data Management

Financial Management Team

Offices

Illinois Tollway

Org chart

Board & advisors

Teams

Operations and Management

Leadership Team

Operations and Project Management

Business Operations

Analytics and Data Management

Financial Management Team

Offices

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