Joshua Hanson

Joshua Hanson has a strong background in operations support and management. Joshua is currently working at illumifin as the Director of Operations Support, a position they have held since January 2023. Prior to this, they worked at LTCG as the Director of Operations Support from April 2022 to January 2023, and as a Manager from April 2019 to April 2022. Before LTCG, they were a Contact Center Manager II at TCF Bank from November 2018 to April 2019. Joshua has extensive experience at Allianz Life, where they held various roles including Sr. Operations Manager from January 2007 to April 2018, Operations Manager from September 2004 to January 2007, Training Specialist from June 2003 to September 2004, and Customer Care Specialist from December 2001 to June 2003. At Allianz Life, they successfully managed large teams, guided cross-functional initiatives, and implemented strategies to improve customer and employee experiences.

Joshua Hanson attended Augsburg University, where they completed a Bachelor of Business Administration (BBA) degree with a focus on Management. Joshua also pursued a combined major in Business and Economics at the same institution. The exact duration of their education at Augsburg University is not specified.