Manny Peral

Manny Peral began their work experience in 2014 at Gateway Mortgage Group, LLC, where they started as a Level 1 Service Desk representative. In this role, they handled inbound calls and provided technical assistance to end users. Manny also monitored company branches and resolved network outages.

In 2016, Manny was promoted to Level 2 Service Desk, where their responsibilities included managing the sorting of tickets and ensuring they met the service level agreement. Manny held this position until August 2018.

From August 2018 to May 2021, Manny served as the Service Desk Team Lead at Gateway Mortgage Group. In this role, they supervised day-to-day operations, managed schedules, and coordinated the team's availability. Manny was also responsible for servicing computer and office network equipment at various company locations.

Since May 2021, Manny has worked as a System Engineer at ImageNet Consulting, LLC, where their specific duties and accomplishments are not provided.

From 2004 to 2005, Manny Peral attended Tulsa Community College where they studied History. However, no degree was specified during this period.