Emily Thornton

Emily Thornton is a seasoned professional with extensive experience in member services and advocacy within the healthcare sector. Currently serving as a Senior Member Services Advocate at Imagine360 since January 2019, Emily facilitates member engagement and resolves complex healthcare issues. Previous roles at MedRisk involved significant customer service responsibilities, including case management and collaboration with various stakeholders to ensure efficient claim processing. Emily has also gained customer service experience in the hospitality industry with positions at Dave Magrogan Group and On The Border Mexican Grill & Cantina. Emily holds a Bachelor's degree in Communication Sciences and Disorders from West Chester University of Pennsylvania, completed in 2016.