Silvia Erika Rabanal Rivera is a dedicated professional with extensive experience in social services, education, and tourism management. Currently serving as a Medewerker Verwerken en Behandelen at the Immigratie- en Naturalisatiedienst (IND) since March 2024, Silvia provides optimal support to asylum seekers through effective communication and data management. Previous roles include serving as an administrative supporter in debt counseling and budget coaching at Gemeente Gooise Meren, and working as an ambulant begeleider at Leger des Heils. Silvia also contributed to the integration of refugees as a volunteer at VluchtelingenWerk West en Midden-Nederland and has a background in teaching Spanish, owning a travel business, and consulting in tourism projects. Educational qualifications include a degree in Sociaal Financiële Dienstverlening from Windesheim and a Bachelor's in Tourism Management from Universidad Nacional de Trujillo, complemented by various certifications in financial coaching and project management.