Immix
Tina Simolaris Dearborn is an accomplished professional with extensive experience in customer success, operations, and management within the call center and interactive security services industries. Currently serving as the Director of Global Customer Success at Immix since January 2022, Tina previously held key leadership roles including President at DCRM, LLC for over a decade, and temporary Acting General Manager at AnswerNet. Tina has a proven track record in enhancing operational efficiencies, managing client relationships, developing training programs, and overseeing workforce planning. With a foundation in human resources and office management gained at Protocol Global Solutions and a strong background in video monitoring services, Tina is recognized for fostering high-quality service delivery and exceeding client expectations across multiple organizations.
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Immix
Immix is a global provider of software that improves the ability of commercial central stations and monitoring centers to manage and respond to security events as well as deliver a variety of video-centric managed services to customers. The software is deployed successfully across a wide array of environments servicing commercial, residential and enterprise markets. Immix supports the largest third-party product integration library in the industry, enabling ease of deployment and system administration for a broad spectrum of organizations across the globe. Immix® is UL Certified in the USA and BS8418 compliant in Europe. For more information, visit www.immixprotect.com