Tina Simolaris Dearborn

Tina Simolaris Dearborn is an accomplished professional with extensive experience in customer success, operations, and management within the call center and interactive security services industries. Currently serving as the Director of Global Customer Success at Immix since January 2022, Tina previously held key leadership roles including President at DCRM, LLC for over a decade, and temporary Acting General Manager at AnswerNet. Tina has a proven track record in enhancing operational efficiencies, managing client relationships, developing training programs, and overseeing workforce planning. With a foundation in human resources and office management gained at Protocol Global Solutions and a strong background in video monitoring services, Tina is recognized for fostering high-quality service delivery and exceeding client expectations across multiple organizations.