Lisa Scanlon

Lisa Scanlon, MBA, is an accomplished professional with over a decade of experience in customer success and sales management within the industrial automation sector. Currently serving as the Director of Customer Success Americas at Rockwell Automation since August 2018, Lisa leads a dedicated team to enhance customer experiences, optimize production, and drive digital transformation across the Americas. Previous roles at Rockwell Automation include Sr. Manager and Manager of Customer Success, focusing on technology adoption and revenue growth. Prior to Rockwell, Lisa held various positions at Parker Hannifin, including Product Sales Manager and Retail Territory Manager, where responsibilities spanned sales growth, training, and cross-functional collaboration. Lisa earned a Master of Business Administration in International Business from Lake Erie College and a Bachelor of Business Administration in Marketing and Management from Kent State University, further complementing professional growth with additional coursework at Harvard Business School.