Impact NW
Lydia McLeod is a skilled professional with diverse experience in resource navigation, education, and customer service. Currently serving as a Family Resource Navigator and Intake Specialist II at Impact NW since April 2021, Lydia provides crucial resources related to housing, education, and health care to a diverse clientele. Previous roles include Learning Coach at Fit Learning, where Lydia enhanced the learning of students aged 8 to 18, and Catering Barista at CHUCKIE PIES LLC, fostering personal connections with customers. Additionally, Lydia worked as a Resident Assistant at Portland State University, utilizing social justice principles and conflict resolution skills to support residents. Lydia's background includes experience as a Barista at Starbucks and as a Customer Service Representative at The Container Store. Lydia holds a Bachelor of Arts in Psychology from Portland State University and an Associate of Arts from Portland Community College.
Impact NW
Founded in 1966, Impact NW is a private nonprofit organization that prevents homelessness by partnering with people as they navigate their journey to stability and opportunity. Annually, we work with over 30,000 around the Portland metro area that are in danger of losing their housing. By helping people navigate the broken safety-net system, we catalyze a cascade of stability and strength that benefits everyone in our community.