Oksana Myroniuk

Oksana Myroniuk has a diverse work experience spanning multiple industries and roles. In 2012, they worked as a Manager at the tour operator "Excursion," where they handled tour group operations, customer inquiries, and sales. During their tenure, they successfully opened a new office and increased the customer base.

From 2015 to 2016, Oksana served as the Youth Program Manager at the Charitable Foundation for Information and Educational Initiatives "Progress." Their responsibilities included education preparation, document processing, and client support. Oksana achieved notable success by systematizing program information, optimizing client workflows, and increasing the number of clients.

Between 2017 and 2018, Oksana worked as a Manager at the Ukrainian Au-Pair Association. Oksana participated in webinars, developed program seminars, created corporate documentation, and provided assistance to clients. Oksana also developed standards for client communication and authored several seminars.

In 2018, Oksana joined Nova Poshta as a Specialist in problem shipments, where they were responsible for resolving inquiries related to item location and collaborating with claims specialists. Oksana achieved high success rates in resolving claims and reduced unrecognized shipments through efficient searching methods.

In 2021, Oksana gained experience at Brainly as a Content Creator and at United Call Centers as a Customer Service Representative. Their most recent position, starting in 2022, is as a Customer Operations Associate at Impala, followed by a role as a Marketplace Operations Associate.

Oksana Myroniuk obtained a Bachelor's degree in History from Uzhhorod National University from 2006 to 2011. In 2020, they attended STUD-POINT and studied HR & Recruitment at their school. Additionally, from 2016 to 2017, they participated in the International cultural and educational exchange program "Au-Pair" in Germany, but no specific degree or field of study is mentioned for this program.