Lauren Cuvelier (Reid) is a seasoned professional in customer success management, currently serving as the Sr. Manager of Enterprise Customer Success at Impel since May 2024. Previously, Lauren held the position of Director of Customer Success at ModMed, where responsibilities included leading teams focused on podiatry and managing significant annual renewals and expansions. Prior experience includes roles at Reputation and G/O Digital, where Lauren successfully improved customer retention and drove upsell initiatives across various industries. Lauren's career began with an internship at Stinson, Morrison and Hecker, following the completion of a B.S. in Global Business Leadership and Management from Arizona State University.
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