Arun Gururaja

Arun Gururaja is a seasoned professional with extensive experience in customer service, project management, and technical support. Currently serving as a Professional Services Manager at PGi since April 2015, Arun develops a deep understanding of products and collaborates with pre-sales engineering to ensure effective product deployment. Previous roles include Service Delivery Engineer at Microsoft, where Arun resolved complex technical issues related to Azure, and Manager of Client Servicing at 3ES, focusing on client needs and driving product sales. Additional experience as a Customer Experience Coach at Dell involved overseeing a tech support team and enhancing customer service initiatives. Arun's early career includes leadership at Sykes Enterprises, complemented by an MBA in Project Management from Ulyanovsk State University and a Bachelor's in Computer Application from Bangalore University.