Linda Felix

Linda Felix has extensive experience in customer support and service roles across various companies. Currently serving as a Consumer Support Specialist at Incase since December 2006, Linda acts as the primary liaison for customers and management, addressing inquiries and resolving issues effectively. Previously, at Charter Communications, Linda held the position of Customer Care Lead/Advocate, overseeing customer service staff in a high-volume call center environment. Linda also worked as an Installation Support Specialist at The Great Indoors Design Center, assisting with installer and customer inquiries during the installation process. Earlier experience includes serving as Assistant to the Southwest Regional Manager at Sears, where responsibilities encompassed new hire orientation, customer service, and administrative support. Linda completed coursework in Legal Secretarial/Court Reporting at Citrus College from 1972 to 1974.