InCharge Debt Solutions
Luis Caraballo, CPTM, currently serves as Training Manager and Customer Care Manager at InCharge Education Foundation since October 2017. With extensive experience at InCharge Debt Solutions since February 2000, Luis has held the position of Counseling Supervisor, focusing on coaching and developing credit counselors while managing employee-related matters and payroll records. Prior experience includes a role as Admin Assistant and Meeting Processor Lead at Omni Investments from December 1998 to January 2000, where responsibilities included conducting credit checks, processing mortgage applications, and coordinating with banks for file submissions and closings. Luis holds an Associate degree in Business from Valencia College, obtained in 2008.
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InCharge Debt Solutions
InCharge® Debt Solutions is a leading 501(c)(3) non-profit, community-service organization offering confidential and professional credit counseling, housing counseling, debt management, bankruptcy education and general financial education to individuals seeking options to manage credit card debt, consolidate debt or resolve housing issues. InCharge is a member of the National Foundation for Credit Counseling (NFCC); is an A+-rated member of the Better Business Bureau and is accredited by the Council on Accreditation (COA). InCharge is approved by the U.S. Department of Housing and Urban Development (HUD) to provide housing counseling. InCharge is approved by the EOUST to provide bankrutpcy education courses prescribed by law. InCharge is also on the Board of Directors of Jump$tart Coalition for Personal Financial Literacy. InCharge Debt Solutions is affiliated with InCharge Education Foundation, Inc. (ICEF) which provides financial literacy training to service members and their families through MilitaryMoney.com. In addition meeting the standards of excellence required by the NFCC, COA, and BBB, InCharge Debt Solutions actively monitors compliance to our own set of excellence standards including the InCharge “Best Practices,” “Client Bill of Rights,” and “Complaint Resolution” documented processes.