Paul Melton is an experienced Operations Support Manager at Inchcape since February 2012, overseeing support functions for a multi-site contact center servicing high-profile motor brands, managing a team of Analysts and Coordinators for strategic planning and telephony dialler management. Prior to this, Paul held multiple roles at AXA Insurance from January 1996 to February 2012, including Workforce Planning and Operational MI Manager, where responsibilities encompassed resource management for a 300+ seat contact center and providing management insights to enhance business performance. Paul's educational background includes attendance at Colchester Royal Grammar School from 1986 to 1993.
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