Kristen Stewart

Kristen Stewart is an experienced professional in customer success and implementation management, currently serving as the Head of Customer Success at incident.io since October 2024. Previously, Kristen held various leadership roles at Plaid from January 2019 to October 2024, including Head of Professional Services and Team Lead for both Implementation and Technical Account Management. Prior experience includes serving as an Implementation Specialist at Quovo, and in multiple roles at SS&C Primatics from 2014 to 2018, culminating as Manager. Kristen began a career at BlackRock, where responsibilities included roles as Associate and Analyst from September 2009 to May 2014. Kristen holds a Bachelor of Science degree in Business Administration and Management from Drexel University's LeBow College of Business, completed in 2009.