Charlene O'Connor

Charlene O'Connor is a seasoned professional in client success and customer management with a robust background in the healthcare industry. Currently serving as a Senior Client Success Manager at Included Health since October 2021, Charlene previously held various roles at Grand Rounds from June 2016 to October 2021, culminating as a Customer Success Manager. Charlene's career began at The Potlatch Shop, where managerial and sales experience was gained from 2009 to June 2016. Charlene holds a Bachelor of Arts in Communication from Whitworth University, earned in 2013.