Natasha Cerrato has extensive experience in customer service and care coordination, currently serving as a Member Care Advocacy Supervisor at Included Health since November 2019, following progressively responsible roles including Care Coordinator Lead, Senior Care Coordinator, and Care Coordinator. Prior experience includes working as a Banking Specialist at TD from September 2018 to November 2019, and various leadership and customer service positions such as Shift Lead at Sam's Italian Foods, Deli Clerk at Publix Super Markets, Assistant Manager at 7-Eleven, and Assistant Manager at Big Apple Stores, demonstrating a strong background in team management and client-focused roles since 2013.
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