Rachel Urbis

Rachel Urbis is an accomplished healthcare professional with extensive experience in client success and strategic account management. Currently serving as the Regional Vice President of Client Success for Included Health, Rachel focuses on enhancing healthcare quality through measured outcomes. Previous roles include Director of Client Success at Included Health, where Rachel contributed to the integration of Doctor On Demand and Grand Rounds Health, and Client Success Director at Doctor On Demand, emphasizing compassionate care and access to healthcare. At Vocera Communications, Rachel held the position of Senior Manager, driving innovation in healthcare experiences. Earlier career highlights include work as a Senior Account Manager at Wei Laboratories, Outreach Enrollment Program Coordinator at Miami Valley Hospital, and Community Health Specialist at Michigan Pathways to Better Health. Rachel holds a Master's Degree in Public Health and a Bachelor's Degree in Human Biology from Michigan State University.