FD

Frederika Djatmiko

Business Support Associate at Inclusion Score

Frederika Djatmiko has a diverse work experience spanning several industries. Frederika began their career in 1996 as a Process Engineer at Kraft Jacob Suchard, where they worked on technical discussions and led a cost and energy-saving project. In 1999, they served as an Administrative Assistant at the Royal London Homoeopathic Hospital, managing databases and assisting in office operations.

From 2000 to 2008, Djatmiko worked at Compuware BV, first as a Software Engineer, developing drivers for databases, and then as a Presales Support Representative, promoting and demonstrating Compuware products at various events. Frederika also played a key role in sales campaigns and provided technical consulting.

In 2009, Djatmiko became a Client Manager at Blackboard, responsible for software license sales and customer retention in the UK and Ireland. Frederika ensured compliance with financial standards and collaborated with sales managers to drive successful renewal business.

Djatmiko then transitioned to part-time work as a Reservations Agent, handling inquiries and managing room rentals for various properties from 2011 to 2017.

In 2016, they joined Cloudreach as an Office Manager, where they created a positive and inclusive work environment, prioritized staff well-being, and upheld company values. In 2020, they took on the role of Business Support Associate, where they oversaw multiple offices' operations, managed health and safety compliance, and coordinated IT logistics and employee onboarding/offboarding.

Overall, Djatmiko has demonstrated their abilities in operations management, customer relations, sales, technical support, and team leadership across their varied work experience.

Frederika Djatmiko's education history begins in 1991 when they attended College du Leman, where they pursued Mathematics, Chemistry, Physics, and French as their areas of study, earning an AP degree. After completing their AP degree, Frederika went on to enroll at the University of Bath from 1994 to 1998. During this time, they obtained a BEng Honours degree in Chemical Engineering. Continuing their education, they attended the University of Westminster from 1998 to 1999, earning an MSc degree in Software Engineering. In 2004, Frederika began studying at Amsterdam University of Applied Sciences on a part-time basis, completing their studies in 2007 with a BA degree in International Business and Management Studies. In 2010, they attended the Academie voor Counselling en Coaching, specializing in Person-centred counselling and coaching for a year.

Links

Timeline

  • Business Support Associate

    April, 2020 - present

  • Office Manager

    March, 2016