Technical Business Analyst, Product

Responsibilities: 

• Provide general administrative support to the product management team, including scheduling and managing calendars, coordinating internal and external meetings, and managing expenses and travel.  
• Assist in creating and maintaining product roadmaps, ensuring alignment with business goals. 
• Conduct data analysis to monitor product performance, track key performance indicators (KPIs), and identify areas for improvement. 
• Support the product management team in prioritizing features and defining product release plans.  
• Collaborate with design and development teams to ensure timely and high-quality product delivery.  
• Conduct market research and competitive analysis to identify market trends and customer needs. 
• Collaborate with stakeholders to define and document product requirements and specifications. 
• Assist in user acceptance testing (UAT) to validate product functionality and usability. 
• Provide regular reports and presentations on product performance and insights to stakeholders. 
• Assist in product launch activities, including creating user documentation, training materials, and internal communications, and provide ongoing support to the sales and customer success teams. 

Qualifications: 

• Education: bachelor's degree in business administration, Computer Science, or a related field. A master's degree is a plus. 
• Experience: minimum 1+ years of experience in a similar business analyst role or internship experience. 
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to gather and interpret complex data and translate it into actionable insights. SQL skills are a huge plus. 
• Communication Skills: Excellent written and verbal communication skills, with the ability to effectively collaborate with cross-functional teams and present complex information clearly and concisely. 
• Technical Acumen: Familiarity with software development processes and methodologies and understanding of technical concepts and limitations.
• Detail-oriented: Exceptional attention to detail and the ability to effectively manage multiple priorities in a fast-paced environment.
• User-Centric Mindset: A passion for understanding user needs and delivering exceptional user experiences.
• Adaptability: Ability to thrive in a rapidly changing startup environment and embrace ambiguity.