Customer Service · Nashville-Davidson, United States
We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership, and choice so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionize the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019, and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
Main Purpose
As a Customer Support Associate II here at Indeed Flex - you will work cross-functionally to match the Flexers on our app to the right jobs, helping our clients meet their hiring targets. You will use internal data to proactively analyze shift patterns and job requirements and understand our pool of Flexers to maximize fulfillment. In this role, you will work closely with internal and external groups, including our clients, account managers, recruiters, and others, to ensure that Flexers meets client needs and fulfills work opportunities. In short, you will become a trusted expert on the Indeed Flex platform and will help people get jobs.
Responsibilities & Duties
You’ll fit right in at Indeed Flex if:
We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.