Gianna Vinelli has extensive experience in client services and data analysis, currently serving as Associate Manager of Business Data Excellence at Indeed.com since June 2013. Previously, Gianna held multiple roles within Indeed.com, including Client Experience Data Analyst II and Account Specialist. Notable achievements include analyzing the Net Promoter Score and developing proposals to enhance the Client Services Department's performance. Prior to Indeed.com, Gianna was Office Manager at Norwalk Academy of Dance, where responsibilities included customer correspondence, social media management, and studio promotion material design. Gianna's earlier experience as a Marketing Intern Specialist at Pylon Technology involved CRM management and content creation. Gianna holds a Bachelor of Science in Marketing from Fairfield University, obtained in 2014.