Liam O'Reilly

Liam O'Reilly is an experienced IT professional with a strong background in service desk management and support. Since October 2016, Liam has served as the EMEA Regional IT Service Desk Manager at Indeed.com, overseeing a team of 15 engineers and focusing on process improvements through KPI analysis. Prior roles at Indeed include IT Service Desk Team Lead and IT Service Desk Engineer, where Liam was instrumental in transitioning the Dublin team to a hybrid support model. Previously, Liam held positions at Aramark Ireland, Codec-DSS, and DHL Express, where responsibilities spanned team leadership, technical support, project management, and vendor relations. Liam's educational background includes attendance at St Vincents CBS, Glasnevin.