Charlene Harris

Charlene Harris has extensive experience in the field of informatics, currently serving as the Manager of Informatics CFID Support at Independence Blue Cross since August 2005, where responsibilities include leading a team of 8 Research Analysts in providing automated support and technical assistance for various departments, particularly in Payment Integrity. Prior to that, Charlene was a Lead Business Systems Analyst overseeing a team of 9 in sourcing and ETLing Medical Claims data into the Active Enterprise Data Warehouse (AEDW), benefiting over 600 General Adhoc Users. Earlier career experience includes a role as a Business Analyst at Pinkerton Computer Consultants, focusing on business testing and data file management, and serving as Business Systems Manager at Aetna for over two decades, leading diverse projects and managing a team of 20. Education includes studies at Cumberland County College.