Independence Blue Cross
Edgar M. Roman is an experienced professional in quality assurance and project management, currently serving as a Bilingual QA Team Leader for the IVR system at Independence Blue Cross since February 2023. Edgar has a robust background in testing IVR systems, ensuring optimal customer experiences, and reporting bugs, with previous roles at UnitedHealth Group and Walgreens. Edgar's expertise encompasses project management across various technologies and industries, having held positions as a Project Manager at Arus Información and Nexos Software, and as an ICT Business Analyst at Bancolombia. Edgar holds a Master's Degree in Project Management from UNICEPES, an IT Project Management certification from SENA, and a Bachelor's Degree in Computer Science from Universidad de Antioquia.
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Independence Blue Cross
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Independence Blue Cross is the leading health insurance organization in southeastern Pennsylvania. With our affiliates, we serve nearly 8.5 million people in 25 states and Washington, D.C., including more than 2.5 million in the region.