Eric Simelaro

Eric Simelaro has extensive experience in technology support and delivery, currently serving as a Sr Technology Delivery Analyst at Independence Blue Cross since January 2013, specializing in high-level problem escalation. Prior roles include Telecommunications Management and Desktop Support Technician at The American College, where support was provided to local and remote employees, and as a Support Consultant for Tek Systems at XL Insurance Inc. Additionally, Eric worked as a Network Consultant at Digital Fusion, assisting various Aetna offices with daily problem management for approximately 1000 end users. Eric has completed relevant training in Cisco communications and Windows XP professional support, alongside an educational background in Computer Science.