Jessica Martin

Jessica Martin has a diverse work experience. From 2018 to present, they have been working at Independence Blue Cross, starting as a Customer Service Representative and progressing to become a Senior Medicare Group Customer Service Specialist, Lead Medicare Group Customer Service Specialist, and currently serving as an Operations Team Lead. Prior to that, from 2015 to 2018, Jessica worked as a Server at Yard House Restaurants. Jessica also gained experience as a Coordinator/Clerical Assistant at Elite Deltal Lab Co-op from 2013 to 2018.

Jessica Martin completed their education at Rutgers University - Camden, where they obtained a Bachelor's degree in Health Science in 2017. Prior to that, they attended Camden County College and earned an Associate of Arts and Sciences - AAS degree in Surgical Technology/Technologist in 2016. In addition to their formal education, Jessica has obtained several certifications, including "How to Speak So People Want to Listen," "Instructional Design Essentials: Models of ID," "Instructional Design: Adult Learners," "Speaking Confidently and Effectively," "Leading with Vision," "How to Create a Career You Love," "Leadership Foundations," "Learn Emotional Intelligence, the Key Determiner of Success," "The Six Morning Habits of High Performers," "Building Self-Confidence," "Excel Essential Training (Office 365)," "Powerless to Powerful: Taking Control," "Business Writing Strategies," and "CPR & AED." These certifications were obtained through LinkedIn, Lynda.com, and the American Red Cross, with the most recent certification obtained in March 2023.