Krystina Faillace

Krystina Faillace is an experienced professional with a diverse background in business systems analysis and member experience management, currently serving as Manager of Member Experience Measurement and Design at Independence Blue Cross since September 2008. Krystina has held various positions within the company, demonstrating expertise in eBusiness, consumer capability optimization, and enrollment operations. In addition to a successful career in corporate settings, Krystina is the Owner and Artist of Bartlett Street Illustrations and Brushing Bride, where personal and sentimental art is created for customers. An academic background includes an MBA in International Business & Marketing from Saint Joseph's University and ongoing studies at The Wharton School, complemented by a Bachelor of Science in Business Administration from Saint Joseph's University.