Amy D.

Amy D. currently holds the position of Senior System Administrator - Business Technology Solutions at Independent Health, where Amy specializes in CRM optimization and works closely with customers to understand and implement business solutions. Previously, Amy worked as a Reporting Analyst in Account Operations at BlueCross BlueShield of Western New York and as a Contact Center Solutions Reporting Analyst at Fiserv. Amy D. holds a Bachelor of Science in Business Management and Economics/Human Resources from SUNY Empire State College and an Associate of Arts and Sciences in Criminal Justice and Corrections from Niagara County Community College.