Jennifer Willems

Jennifer Willems is an experienced Agile Coach currently working at Index Exchange since August 2018, with a previous role as Scrum Master at RBC from March 2016 to July 2018. At RBC, Jennifer facilitated three Scrum teams, managed product backlogs, and participated in sprint planning. Jennifer also has experience as an Agile Coach Mentee, gaining insights into best practices of Scrum and Agile methodologies, and as a Banking Advisor, contributing to retail banking relationship management. Prior to RBC, Jennifer served as an Assistant Project Coordinator/Data Analyst at Richmond River Consulting Inc., assisting with strategic transitions for major banking clients. Jennifer’s educational background includes multiple certifications in Agile methodologies, data analysis, and a Bachelor's degree in Sociology from Wilfrid Laurier University.