Muhammad Bilal Hassan

Muhammad Bilal Hassan is an experienced Application Support Engineer currently employed at INDEX Holding since March 2023. Previously, Muhammad served as a Technical Support Specialist (Level 2) at Healthwire.pk from March 2022 to March 2023, where responsibilities included providing advanced technical support, mentoring junior staff, and developing documentation. Prior experience also includes working as an Application Support Specialist at HAZTECH PVT LTD from August 2020 to February 2022, where technical support was provided to users and issues were resolved while maintaining high levels of customer satisfaction. Muhammad has a strong background in troubleshooting, user guidance, and cross-functional collaboration, contributing to improved system functionality and user engagement.