Indiana Farmers Insurance
Jennifer Rulon, IPC, CCXP is currently the Director of Customer Experience Strategy at Indiana Farmers Mutual Insurance Company, where Jennifer manages the Voice of the Customer program, leads the cross-functional Vision/CX team, and oversees the call center. Prior to this role, Jennifer worked as a Market Research Analyst at Orbis Education and held various research-related positions at Insight River, Lexmark International, and other companies. Jennifer holds a BA in Mathematics with a minor in Statistics from West Virginia University.
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Indiana Farmers Insurance
A mutual company founded in 1877, Indiana Farmers Insurance knows insurance, but just as important we know the Midwest. We know its values - they're the same by which we run our company. To us, people and relationships really matter, and there's a certain respect and appreciation that everyone in the company feels for one another. We partner with only the best agents, and like us, most of our agencies have been serving customers for generations.