José Andrés Núñez

José Andrés Núñez has a diverse work experience spanning from 2012 to 2021. From 2012 to 2013, they were a Supervisor Técnico at Supercable. From 2013 to 2014, they were an Ingeniero de Campo de DATACOM del Proyecto “CNT-LTE IP RAN” at Huawei. From 2014 to 2016, they were an ANALISTA IT – INFRAESTRUCTURE Soporte Telefónica departamento NOC ALTAMIRA at Tata Consultancy Services. From 2016 to 2021, they were an ADMINISTRADOR TI – SOPORTE Vicepresidencia TI Telefónica Plataforma Full Stack Sistema Comercial de and an ADMINISTRADOR TI – SOPORTE Vicepresidencia TI Telefónica Plataforma de tarificación en Línea Movista at Telefónica. Lastly, they are currently a Customer Support Technician LATAM at indigitall. During their roles, they have been responsible for executing operational procedures and monitoring, analyzing, correcting and reporting on different incidents, managing operating systems, implementing monitoring indicators and KPIs, mitigating and managing incidents, and managing monitoring tools.

José Andrés Núñez completed a Master of Business Administration - MBA from Universidad Politécnica de Madrid between 2018 and 2019. Prior to that, they obtained an Ingeniero Electrónico from Universidad de las Fuerzas Armadas - ESPE in 2013, with a field of study in Ingeniería de telecomunicaciones. Additionally, they obtained two certifications from SCRUMstudy - Accreditation Body for Scrum and Agile in May 2020, namely Scrum Fundamentals Certified and Scrum Master Certified.