Michael Helfrich

Michael Helfrich has extensive work experience in the IT industry. Michael began their career at John Deere as an IT Infrastructure Analyst, where they were responsible for selecting hardware and software standards, implementing new Windows infrastructure and client solutions, and managing PC and Windows server configurations. Michael then joined SAI Consultants as a Technical Specialist for Glaxo, leading projects related to enterprise-wide Windows implementation and LAN/WAN integration. At GSK, they held several roles, including Sr. Solutions Analyst and Manager of PC Service Strategy & Architecture, where they focused on desktop technology roadmaps, continuous improvement, and developing business cases for change. Their most recent role was at Indivior, where they served as Director of User Services and Security Operations, overseeing end user services and leading security operations. Throughout their career, Michael Helfrich demonstrated excellent communication, problem-solving, and project management skills.

Michael Helfrich earned a Bachelor of Science degree in Psychology from Springfield College, completing their education from 1992 to 1996. Michael also obtained certifications such as ITIL in 2008, Microsoft Certified Trainer - TCP/IP from Microsoft in 1999, and MCSE+I from Microsoft in 1998.