M.D. abu Noman Jumaed

MD Abu Noman Jumaed is an IT professional with extensive experience in technical support and IT operations. Currently serving as IT Ops Coordinator at Industry Dive since November 2022, responsibilities include managing IT issues and supporting end users through remote and onsite assistance. Previously, as an IT Specialist Engineer at Banglalink from March 2021 to November 2022, MD Abu Noman acted as the primary contact for executive-level technical support. Experience as a Technical Support Engineer at Gridlab involved hardware and software installation and performance monitoring. Early career as an Information Technology Intern at Samsung R&D Institute Bangladesh included operating system and application installations. Academic background includes a Bachelor of Science in Computer Science and Engineering from Daffodil International University, along with certifications from Cisco Networking Academy in Networking, Automation, and Cybersecurity.