Jean Sébastien B.

Customer Care Analyst at Indy

Jean Sébastien B. has a wealth of experience in customer service and finance. In 2022, they began working as a Customer Care Analyst for Indy. In 2020, they became a Customer Success Manager for Miuros. Prior to that, from 2017 to 2020, they held various roles at N26, including Project Coordinator, Customer Operation Automation Analyst, Supervisor Customer Service, and Customer Service Specialist. In 2017, they were an M&A Intelligence Analyst intern for Zodigrand Asset Management. From 2015 to 2017, they were a Product Manager Junior for Masterflex Technical Hoses Limited. In 2014, they were a Finance Controller (Intern) for SMP Technik. In 2013, they were a Business Analyst for Renault Trucks. Finally, in 2013, they were an Administrative Assistant for Crédit Mutuel.

Jean Sébastien B. began their educational journey in 2008 when they attended St Bruno (lycée) and obtained a Bac technologique in Sciences de la gestion. 🎯Jean Sébastien then went on to attend DUT GEA from 2011 to 2013 and received a DUT GEA in Administration et gestion des affaires, général. After this, they completed a Bachelor of Commerce (B.Com.) at Sciences U from 2014 to 2016. Following this, they attended ISEG from 2014 to 2016 and received a Master's degree in management international. In 2016, they also attended Baruch College and obtained a Master of Business Administration (MBA) in International Business. 🎯Jean Sébastien also attended South west University of Finance and Economics Chengdu China and National Taiwan Normal University in 2016 to study Chinese Mandarin. In 2021, they obtained a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER.

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