Chukwuemeka T.

Chukwuemeka T. has worked in various roles in the software industry since 2015. From 2015 to 2017, they were employed at Appleton Talent as a Software Implementation Specialist, Tier 2 Customer Support, and Tier 1 Customer Support. In this role, they were responsible for payroll analysis and troubleshooting, implementation support, beta testing of software, assisting support representatives, making a professional impression on visitors, callers, and customers, recording data from customer complaints, giving feedback to managers on the efficiency of the customer service processes and system, basic technological analysis and repair of office equipment, and software troubleshooting. From 2017 to 2020, they worked at Spur as a Quality Assurance Analyst. Theirduties included designing, testing, implementing, and supporting an HR, Benefits, Payroll, and Billing platform with over 30,000 active employees and system users, which processed over 60+ million dollars in payroll in 3 short years, and ensuring the end user had a quality experience using the software while maintaining a regression free experience with great bug control. Currently, they are employed at Infinicept as a Software Development Engineer In Test and Quality Assurance Analyst.

Chukwuemeka T. obtained a Bachelor's degree in Computer and Information Systems Security/Information Assurance from The University of Alabama in Huntsville in 2016. In 2021, they obtained a certification in Agile Testing from LinkedIn.