Joan Stewart

Client Services Manager at Infiniti HR

About

Joan Stewart joined INFINITI HR in 2016 as Client Services Manager, bringing more than 30 years of customer service and process improvement skills. She leads the dynamic client services, operations team, and the HRIS team. Joan works cross functionally with all departments to ensure accurate processing and that clients engagements are delivered with the highest level of quality and service. Also serving as the company notary, Joan created a training program to cross train all employees on the HRP/Prism System. She regularly works with company executives, strategic account leaders, and key customers to develop strategies for successful client engagements.


Prior to joining INFINITI HR, Joan served as an account services manager for Group Dental Services. Before that, she managed a customer service and administrative support team at Unum during a time when the company was undergoing massive growth.


Joan has a life and health license in the state of Maryland. She is a certified Associate Professional in Human Resources™, and has the following LOMA certifications: Associate Customer Service (ASC) and Associate, Insurance Agency Administration (AIAA). She currently resides in Rockville, Maryland.

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Timeline

  • Client Services Manager

    Current role

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