Fridah Mungai

Fridah Mungai has a diverse work experience spanning over several years. Fridah started their career as a Business Consultant at Resolution Insurance in 2015. In this role, they worked for a few months before transitioning to 4th Generation Capital Limited as a Senior Assistant Branch Manager. During their time at 4th Generation Capital, Fridah focused on managing customer relationships and delivering administrative support and customer service.

In 2017, Fridah joined Algocent as a Sales Operations Manager. In this role, they developed and implemented an account management plan to grow the business in East Africa. Fridah also worked towards achieving sales targets.

Afterward, Fridah joined Bik Investors Africa Ltd in 2018 as a Business Development, Marketing, and Customer Service Manager. In this position, they utilized social media platforms to reach out to customers and resolve their issues. Fridah also supervised the customer experience team and worked closely with the production and creative departments to deliver high-quality products and services. Fridah also played a crucial role in enhancing the customer experience and resolving complaints.

Most recently, Fridah joined Influx in 2020 as a Human Resources Specialist. Fridah'sresponsibilities in this role include planning and managing recruitment projects, participating in recruitment processes, coordinating with other teams, contributing to a high-performance workplace culture, and providing prompt follow-up to candidates.

Overall, Fridah Mungai has gained experience in various fields such as business consulting, customer service, sales operations, and human resources.

Fridah Mungai completed their Bachelor's Degree in Commerce, with a specialization in Finance, from Jomo Kenyatta University of Agriculture and Technology. Fridah attended this university from 2012 to 2015.

Subsequently, they pursued a Master of Business Administration (MBA) degree in Finance and Financial Management Services from the same university. Fridah completed their MBA from 2018 to 2020.